At The Housekeepers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information. By using our application, you consent to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us, such as:
- Your name
- Contact information (email address, phone number)
- Home or business address
- Payment information
- Profile picture
- Cleaning preferences and instructions
1.2 Usage Information
We may collect information about your interactions with our application, including:
- Device information (e.g., IP address, browser type, device type)
- Log data (e.g., pages visited, actions taken)
- Location data (only if you grant permission)
1.3 Cookies and Similar Technologies
We may use cookies and similar tracking technologies to enhance your experience and analyze usage patterns.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our cleaning services
- To process payments
- To communicate with you about your bookings and account
- To personalize your experience
- To analyze and enhance our application
- To comply with legal obligations
3. Sharing Your Information
We may share your information with:
- Cleaning service providers to fulfill your bookings
- Payment processors for payment processing
- Third-party service providers for application support and maintenance
- Legal authorities if required by law or to protect our rights and users
4. Your Choices
You have the following choices regarding your information:
- You can review and update your personal information in your account settings.
- You can opt out of receiving marketing communications.
- You can disable cookies in your browser settings.
5. Data Security
We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
6. Children's Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.